If you’re wondering why the garage door goes up, but it only goes down when you hold down the wall switch, you’re in the right place to find your answers.
There can be a number reasons behind this garage door problem. However, often, homeowners face this problem because of faulty sensors. Again, if you have loose wires at the motor head sensors, you can have this issue.
4 Reasons Why Garage Door Only Closes When Holding Button
Here are the top 4 reasons why your garage door won’t close even when holding button.
1. Sensors are Blocked
Usually, sensors are used in the garage doors for safety concerns. For example, garage door sensors can detect objects in their path. Because of this feature, sensors prevent the garage door from crashing any object or furniture.
But when the sensors are blocked by dust or debris, it won’t activate the garage door. And as a result, you’ll have to hold the garage door button whenever you try to close the door of your garage.
You may not find any blockage at first glance. So, take your time and look for dust, small rocks, and spider webs around the garage door sensors.
Again, when the sensor eyes are dirty or blocked by dust or spider webs, it won’t be able to get the necessary information from your garage area. As a result, it’ll deactivate your garage door, and you won’t be able to close the garage door without holding the button.
For cleaning the garage door sensor, you’ll have to keep in mind that the sensors are made of glass. It is almost similar to camera lenses.
If you scrub the sensor with hard material or objects, sensor eyes can have scratches, which will make the situation even worse. That’s why while cleaning the sensor and sensor eye, always use a soft fabric with a mild cleaner.
Also, don’t over wet the fabric you’re using for cleaning because when the cleaning fabric is overly wet, dirt can stick the sensor and do more harm than good.
Besides, the cleaner you’ll be using must be steak-free. Otherwise, it’ll create further issues in the sensor.
2. Misaligned Sensors
After checking the sensor thoroughly, if there is no blockage or dust around the sensors, you’re probably facing this garage door issue because of the misaligned sensors.
When the garage door sensors are misaligned, they will receive wrong signals about the other sensors. As a result, you’ll face difficulties closing your garage door.
If you find out that the garage door sensors are misaligned, you’ll have to realign them. And for this, at first, you’ll have to measure the distance of the sensor eyes from your garage floor. Then use a level to ensure that the sensors are pointing across each other.
It’s recommended to use a level for this measuring task. However, if you don’t have a laser level, you can still align your sensors. But the procedure will be complicated and time-consuming.
If you want to get things faster and easier, check a laser level from the Black & Decker. With this laser level, you can easily align your garage sensors. Besides, you can use this laser level for other purposes, such as hanging pictures or mirrors on the wall.
After aligning the garage door sensors, check your garage door if it closes normally or not.
3. Loose Electrical Wires
If the sensors are fine, it’s probably the loose wires that are causing this garage door problem. So, look for loose wires in the motor unit or sensor area of your garage door. As soon as you find any loose wire, connect it properly with your garage door.
While installing a garage door, many installers use electrical tape to twist and cover the wires. If you find this in your garage door, reconnect the electrical wires with the connectors. You can use gray or blue twist connectors to solve this issue.
4. Engaged Lock-Out Button
When the garage door lock-out button is engaged, it won’t allow you to open or close the garage door using a remote. To ensure this is the main cause, you’ll have to press the door button situated on the garage wall.
Most garage door wall controls have a light that indicates if the lock-out button is engaged or not. If you see that the lock-out button is activated, you’ll have to disengage the button, and your problem will be solved.
Each garage door has its own way of disengaging the lock-out button. That’s why check the user manual before going through with it.
Frequently Asked Questions about Garage Door Doesn’t Close or Open
1. Cana Garage Door Function Without Sensors?
2. How Long Does a Garage Door Opener Last?
3. Why My Garage Door Doesn’t Respond to the Switch of the Wall?
4. Why Doesn’t My Garage Door Open Fully?
Apart from the 4 reasons above, you can have the garage door closing problem when you have issues with the door opener sensitivity settings. To adjust the garage door sensitivity, you can hire a professional or do it by yourself by checking the user manual of your garage door.